Ava Resort Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Boulevard Kukulcan, Cancun, Mexico, 77500

Ava Resort Cancun offers a 5-star all-inclusive experience featuring an outdoor swimming pool, a restaurant, and a water park. This family-friendly accommodation also includes a fitness center and free private parking.

Rooms & Amenities

Rooms at Ava Resort Cancun are equipped with air conditioning, free Wi-Fi, and ironing facilities. Accommodation options include units with 1 to 6 beds to suit varying family sizes.

Dining Options

Dining options at this Cancun hotel include buffet and continental breakfast served each morning. Additional on-site dining is available to meet various culinary preferences.

Leisure & Facilities

Guests can enjoy leisure activities at the resort, including a children's playground and the water park. The property also features a terrace for outdoor relaxation.

Services & Location

Ava Resort Cancun provides practical services such as airport transfers and a 24-hour front desk. The property is conveniently located just 5 miles from Cancún International Airport and 9.5 miles from La Isla Shopping Mall.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

465 sq. feet

Bed options:

2 King Size Beds

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Deluxe King Room

Max:

2 persons

500 sq. feet

Bed options:

1 King Size Bed

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Deluxe King Room

Max:

2 persons

465 sq. feet

Bed options:

1 King Size Bed

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 10.3 mi

Airports

Cancun (CUN) 5.5 mi

Isla Mujeres (ISJ) 22.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Parking
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities

Children

Children's play area
Kids club
Game room

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Spa & wellness center
Sauna
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Terrace
Garden furniture
Ironing facilities

Location

Boulevard Kukulcan, Cancun, Mexico, 77500

Map view

Boulevard Kukulcan, Cancun, Mexico, 77500

City landmarks

Amusement & Theme Parks

Ventura Park Cancun

1.4 mi

Amusement Park

Wet 'n Wild

1.4 mi

Events

Moon Palace Arena

1.6 mi

Moon Palace

2.0 mi

Moon Palace Golf Club

2.1 mi

Spa Center

Spa

2.1 mi

Golf Course

Riviera Cancun Golf Resort

2.2 mi

Spa Center

NIZUC Resort & Spa

2.5 mi

Museo Subacuatico de Arte

2.6 mi

Amusement & Theme Parks

Xoximilco

2.8 mi

Carr. Cancun - Tulum

Piston Pueblo

2.9 mi

Beach

Royal Beach Club

3.0 mi

Beach

3.1 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

4.2 mi

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

8.6

Location

7.6

Service

6.6

Dining

6.4

John

United States of America, March 2025

7.4/10

I enjoyed my stay at Ava Resort Cancun. the rooms were stunning, and the facilities were amazing. However, I did face a few challenges, especially with the restaurant reservations and check-in process. Overall, it was a great experience but with some areas needing improvement.

Rooms

9.0

My Family Room with Sea View was gorgeous and spacious, perfect for my husband and our kids. The terrace with the hot tub was a relaxing addition that we utilized daily.

Service

7.0

While most staff were friendly, the check-in experience was frustrating. I encountered long lines and some mistakes with our bill. I appreciated the service at The Cocktail Bar, especially Cristian and Francisco.

Location

8.0

The resort location was great with easy access to many activities. The poolside area was nice, but it could have been better if the bars stayed open later.

Dining

6.0

Dining was hit or miss. some restaurants like Veranda need improvement, while others offered great experiences when I could get a reservation. The buffet was decent, but I was always hoping for better options.

Facilities

8.0

The facilities were expansive with loads of activities like bowling and laser tag. However, the cold pool and lack of bar service on the beach were disappointing.

Malcolm

United States of America, February 2025

7.2/10

My stay at Ava Resort Cancun had its highs and lows. The resort is new and boasts gorgeous, spacious rooms along with a fantastic pool. However, I faced long lines during check-in and check-out, and there were billing errors that took time to address. Dining was a challenge too, as making reservations was crucial to avoid the buffet, which was just okay.

Rooms

7.0

My Deluxe Double Room was stunning and spacious. I truly appreciated the comfort and style it offered.

Service

6.0

The staff was friendly, but I encountered some grumpiness at check-in and faced slow service at certain dining spots.

Location

7.0

The resort was conveniently located, though some activities were only available at specific pools, limiting options for adults.

Dining

6.0

I found the dining experience inconsistent. While some restaurants had great dishes, others, like Veranda, fell short with rushed service.

Facilities

9.0

The pool and various activities were really good. I especially loved the room service, which was both tasty and prompt.

Frances

United States of America, December 2024

7.4/10

My stay at Ava Resort Cancun was a mix of highs and lows. The gorgeous rooms and excellent service from staff like Cristian and Roberto certainly stood out. However, I faced some challenges with the dining reservations and prolonged check-in times that dampened the overall experience.

Rooms

9.0

The Family Room with Sea View was stunning and spacious, perfect for our family of four. The hot tub on the terrace was a daily highlight for relaxation.

Service

8.0

Most of the staff were really good, especially at the cocktail bar and breakfast buffet. However, the check-in experience was frustrating due to long lines and miscommunications.

Location

8.0

The resort is ideally located, providing access to multiple activities and amenities all around. though it lacked beachside bars that would enhance the experience.

Dining

7.0

Dining options had some real gems when you could get reservations, but I found the dining experience at Veranda quite disappointing. The buffet was okay, but not what I had hoped for.

Facilities

8.0

The variety of facilities, from laser tag to bowling, was impressive, and the 24-hour room service was a nice touch. Still, the pool was cooler than I expected.

Raymond

United States of America, December 2024

6.8/10

Ava Resort Cancun has striking new facilities and spacious rooms, though my experience was marred by long check-in lines and some dining frustrations. The staff were friendly overall, but dining reservations were a hassle. still, the quality of food at the restaurants I managed to visit was impressive.

Rooms

9.0

The Deluxe Double Room was stunning and spacious, making for a very comfortable stay.

Service

6.0

While the waitstaff were friendly and attentive, the check-in process was disorganized and frustrating, adding unnecessary stress at the start of my vacation.

Location

8.0

The resort is well-located with plenty of activities to keep guests entertained, though I wish there were more late-night options.

Dining

7.0

Dining was a mixed bag; I enjoyed some beautiful restaurants with delicious dishes, but securing a reservation was quite a challenge, and one experience was rushed and disappointing.

Facilities

9.0

The resort offers a wide array of activities and impressive facilities, including a excellent pool and room service that delivered quickly.

José

United States of America, October 2024

6.4/10

I had a mix of experiences at Ava Resort Cancun. The resort itself is stunning with beautiful, spacious rooms and excellent service at places like the cocktail bar. However, I faced long lines at check-in and had some issues with our restaurant reservations, which made dining a bit stressful.

Rooms

9.0

My room was spacious and gorgeous, with a lovely terrace that had a hot tub, perfect for relaxing after a long day.

Service

6.0

The waitstaff were friendly and attentive, especially at the bars, but the check-in was a hassle with a grumpy staff member.

Location

7.0

The location is fantastic with plenty to do around, but the beach would benefit from more services and bars.

Dining

6.0

Dining had its ups and downs—some restaurants offered exquisite meals, but the reservation system was frustrating and it felt rushed at times.