"Expansive, many different restaurants and activities like bowling, laser tag, escape rooms, canoeing, paddle boarding, tons of bars poolside and food service."
Cinthya from United States
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"The Bay pool was the biggest pool I've ever been in, so big you can paddleboard and kayak in it."
Ralph C from United States
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"Using the fitness facility daily, I can say it is the best resort gym I've ever seen."
vicki from United States
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Ava Resort Cancun is a 5-star resort featuring an outdoor swimming pool, a water park, and a fitness center. The hotel provides free private parking and a restaurant, catering to families and leisure travelers.
Rooms & Amenities
Rooms at Ava Resort Cancun include air conditioning, soundproofed units, and options for up to 6 beds. Amenities include ironing facilities and garden furniture on private terraces.
Dining Options
Dining at this Cancun hotel features buffet and continental breakfast options each morning. The on-site restaurant provides convenient meal options for guests.
Leisure & Activities
Guests can enjoy a kids' club, a children's playground, and leisure activities in the outdoor areas. The hotel also has a terrace available for relaxation.
Services & Local Area
Ava Resort Cancun offers a 24-hour front desk and airport transfers, with Cancún International Airport just 8 km away. Nearby attractions include Ventura Park Cancun, El Rey Archaeological Zone, and NIZUC Resort & Spa.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
46 m²
1 King-size bed
Shower
Balcony
room details
Deluxe Double Room
2 persons
43 m²
2 King Size Beds
Shower
Balcony
room details
Family Room Sea View
2 persons
57 m²
1 King-size bed and 1 Sofa bed
Sea view
Shower
room details
Superior Suite
2 persons
155 m²
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Amusement park featuring water slides, games, and adventure activities; a perfect outing for families and thrill-seekers.
Wet 'n Wild
25 minutes' walk
A water park filled with slides and wave pools; family-friendly fun with a variety of attractions for all ages.
Moon Palace Arena
10-minute drive
Concert venue hosting major performances. Check the schedule for upcoming shows featuring international artists.
Moon Palace Golf Club
10-minute drive
Premier golf course offering stunning views and challenges for golf enthusiasts. Reservations recommended for tee times.
Water Sports at the Beach
10-minute drive
Beachfront activities including jet skiing and parasailing accessible with rental services nearby. A thrill-seeker's paradise.
Wellness Spa Sessions
10-minute drive
Luxurious spa services available at NIZUC Resort & Spa featuring massages and wellness treatments. Booking recommended.
La Destileria
10 minutes' drive
Mexican cuisine with a vibrant atmosphere and tequila tastings; try their ceviche and margaritas. Reservations suggested.
Harry's Prime Steakhouse
5-minute drive
Upscale steakhouse known for premium cuts and seafood options; elegant dining experience with stunning views.
Coco Bongo
10-minute drive
Famous for its lively shows with live music and dance performances; a must-visit for nightlife seekers.
Moon Palace Nightclub
10-minute drive
A trendy nightlife spot featuring themed nights and DJs; perfect for dancing into the early hours.
Getting around
City Centre
Cancun25 min
·
16.6
km
Airports
Cancun (CUN)14 min
·
8.9
km
Isla Mujeres (ISJ)55 min
·
36.3
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.6
8.6/10 based on 105 reviews
John
United States,
March
2025
7.4/10
I enjoyed my stay at Ava Resort Cancun. the rooms were stunning, and the facilities were amazing. However, I did face a few challenges, especially with the restaurant reservations and check-in process. Overall, it was a great experience but with some areas needing improvement.
Rooms
9.0
My Family Room with Sea View was gorgeous and spacious, perfect for my husband and our kids. The terrace with the hot tub was a relaxing addition that we utilized daily.
Service
7.0
While most staff were friendly, the check-in experience was frustrating. I encountered long lines and some mistakes with our bill. I appreciated the service at The Cocktail Bar, especially Cristian and Francisco.
Location
8.0
The resort location was great with easy access to many activities. The poolside area was nice, but it could have been better if the bars stayed open later.
Dining
6.0
Dining was hit or miss. some restaurants like Veranda need improvement, while others offered great experiences when I could get a reservation. The buffet was decent, but I was always hoping for better options.
Facilities
8.0
The facilities were expansive with loads of activities like bowling and laser tag. However, the cold pool and lack of bar service on the beach were disappointing.
Malcolm
United States,
February
2025
7.2/10
My stay at Ava Resort Cancun had its highs and lows. The resort is new and boasts gorgeous, spacious rooms along with a fantastic pool. However, I faced long lines during check-in and check-out, and there were billing errors that took time to address. Dining was a challenge too, as making reservations was crucial to avoid the buffet, which was just okay.
Rooms
7.0
My Deluxe Double Room was stunning and spacious. I truly appreciated the comfort and style it offered.
Service
6.0
The staff was friendly, but I encountered some grumpiness at check-in and faced slow service at certain dining spots.
Location
7.0
The resort was conveniently located, though some activities were only available at specific pools, limiting options for adults.
Dining
6.0
I found the dining experience inconsistent. While some restaurants had great dishes, others, like Veranda, fell short with rushed service.
Facilities
9.0
The pool and various activities were really good. I especially loved the room service, which was both tasty and prompt.
Frances
United States,
December
2024
7.4/10
My stay at Ava Resort Cancun was a mix of highs and lows. The gorgeous rooms and excellent service from staff like Cristian and Roberto certainly stood out. However, I faced some challenges with the dining reservations and prolonged check-in times that dampened the overall experience.
Rooms
9.0
The Family Room with Sea View was stunning and spacious, perfect for our family of four. The hot tub on the terrace was a daily highlight for relaxation.
Service
8.0
Most of the staff were really good, especially at the cocktail bar and breakfast buffet. However, the check-in experience was frustrating due to long lines and miscommunications.
Location
8.0
The resort is ideally located, providing access to multiple activities and amenities all around. though it lacked beachside bars that would enhance the experience.
Dining
7.0
Dining options had some real gems when you could get reservations, but I found the dining experience at Veranda quite disappointing. The buffet was okay, but not what I had hoped for.
Facilities
8.0
The variety of facilities, from laser tag to bowling, was impressive, and the 24-hour room service was a nice touch. Still, the pool was cooler than I expected.
Raymond
United States,
December
2024
6.8/10
Ava Resort Cancun has striking new facilities and spacious rooms, though my experience was marred by long check-in lines and some dining frustrations. The staff were friendly overall, but dining reservations were a hassle. still, the quality of food at the restaurants I managed to visit was impressive.
Rooms
9.0
The Deluxe Double Room was stunning and spacious, making for a very comfortable stay.
Service
6.0
While the waitstaff were friendly and attentive, the check-in process was disorganized and frustrating, adding unnecessary stress at the start of my vacation.
Location
8.0
The resort is well-located with plenty of activities to keep guests entertained, though I wish there were more late-night options.
Dining
7.0
Dining was a mixed bag; I enjoyed some beautiful restaurants with delicious dishes, but securing a reservation was quite a challenge, and one experience was rushed and disappointing.
Facilities
9.0
The resort offers a wide array of activities and impressive facilities, including a excellent pool and room service that delivered quickly.
José
United States,
October
2024
6.4/10
I had a mix of experiences at Ava Resort Cancun. The resort itself is stunning with beautiful, spacious rooms and excellent service at places like the cocktail bar. However, I faced long lines at check-in and had some issues with our restaurant reservations, which made dining a bit stressful.
Rooms
9.0
My room was spacious and gorgeous, with a lovely terrace that had a hot tub, perfect for relaxing after a long day.
Service
6.0
The waitstaff were friendly and attentive, especially at the bars, but the check-in was a hassle with a grumpy staff member.
Location
7.0
The location is fantastic with plenty to do around, but the beach would benefit from more services and bars.
Dining
6.0
Dining had its ups and downs-some restaurants offered exquisite meals, but the reservation system was frustrating and it felt rushed at times.
Facilities
8.0
The array of activities was impressive, from bowling to laser tag, but the pool service could improve with longer hours.
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 08:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Ava Resort Cancun provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of rooms:
1546
FAQs
About Ava Resort Cancun
How far is Ava Resort Cancun from Cancún International Airport?
Ava Resort Cancun is 8 km from Cancún International Airport.
What breakfast options are available at Ava Resort Cancun?
Buffet and continental breakfast options are available each morning.
What amenities can guests enjoy at Ava Resort Cancun?
Guests can enjoy an outdoor swimming pool, a water park, a fitness centre, and a private beach area.
Are there any children's facilities at Ava Resort Cancun?
Ava Resort Cancun features a kids' club and a children's playground.
What dining options are available at Ava Resort Cancun?
The resort has multiple dining options, including a restaurant serving Italian dishes.
Is there parking available at Ava Resort Cancun?
Free private parking is available on-site without the need for a reservation.
What time is check-in and check-out at Ava Resort Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Ava Resort Cancun have a fitness center?
Yes, Ava Resort Cancun includes a fitness centre for guest use.
How far is Ava Resort Cancun from downtown Cancun?
Ava Resort Cancun is located 5 km from downtown Cancun.
What recreational activities are available at Ava Resort Cancun?
Guests can enjoy access to activities such as diving, sailing, and bowling.
Is there any airport transportation service provided by Ava Resort Cancun?
Paid airport shuttle services are available for guests at Ava Resort Cancun.
What type of pools does Ava Resort Cancun offer?
Ava Resort Cancun features both a saltwater pool and a year-round outdoor pool.